Q1. Do you support OEM/ODM orders?
Yes, we welcome both OEM and ODM orders. You can send us your design or idea, and we will help you bring it to life with custom size, color, pattern, and packaging.

Q2. What is the MOQ for each rug type?
Our standard MOQ is 100 pieces per design/size. For stock items, smaller orders can be discussed.

Q3. How long is your lead time?
For standard orders, production takes about 7–15 days. Large orders or customized designs may take longer, and we’ll confirm timelines before production.

Q4. Can I request samples before placing a bulk order?
Yes, we offer free samples for quality inspection. You only need to cover the shipping cost.

Q5. What are your payment terms?
We accept T/T and Alibaba Trade Assurance. Usually 30% deposit, 70% before shipment.

Q6. Do you ship internationally?
Yes, we export globally. We support sea freight, air freight, and express delivery worldwide.